Claims Handler

Reference

Qu614

Sector

Commercial Office Support

Salary

£9.50 to £19 Per Hour

Benefits

Different Rates for various shifts

Town/City

Barnstaple

Contract Type

Temporary

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Job Role: Claims Handler
Location: Barnstaple 
Duration: on-going contract,  Temporary long term with a possibility of permanent 
Hours: Various Shifts as below up to 32 hours per week 

Quartz Recruitment is working with their client to provide them with a member of staff to join their team in the role within customer services for the position of Claims Handler.

The role of Claims Handler will be on an on-going temporary basis and we invite candidates who want long-term work as the position is likely to become permanent.

Claims Handler Job Description:
We are looking for a Claims Handler to take day-to-day compensation claims. You will be answering inbound and making outbound calls related to personal injury claims. Your role will demand excellent written and spoken communication skills. You should be a good listener, with an understanding and empathetic demeanor. You will be expected to have good attention to detail as the role will require methodical data entry when updating records from reports.

SKILLS REQUIRED:
Excellent telephone manner
Clear spoken English
Good written English skills
Excellent numerical skills
Good attention to detail
Empathetic
Computer literate
Good typing speed
Excel Knowledge

EXPERIENCE REQUIRED:
A background in customer services will be viewed as a strong plus for any candidate

ROLES AND RESPONSIBILITIES:
Answering inbound calls
Making outbound calls
Data entry (Updating records from reports and emails)
Administration tasks

Hours 

The office hours are below, and we are looking for someone to be flexible within those times:-

Monday - Fridays  - 08.00 - 19.00 (we are open later but those hours are currently being covered)

Saturdays - 09.00 - 16.30 (Cover is not needed every Saturday, we are open later but those hours are currently being covered)

We are also open on a Sunday, but those hours are currently being covered.

Shifts can vary in the week from 08.00 - 16.00 & 08.00 - 14.00 & 09.00 - 15.00 & 11.00 - 19.00 &  10.00 - 19.00

Shifts are changeable depending on the business needs.

Hourly Rates 
Standard rate  - £9.50 per hour
Premium hours - £13.50 per hour after 6pm or on a Saturday, and bank holidays
Double Time - £19.00 for Sundays


Quartz Recruitment is a specialist agency operating in the South West of England. We have 30 years of experience in placing professionals into vacancies at all levels. We treat our candidates with respect and we truly care about your career. 

In line with the requirements of the Asylum Immigration Act 1996. Quartz Recruitment will only work with candidates who are eligible to live and work in the UK.

Due to the high levels of applicants that we receive every day, we can only respond to applicants whose skills and qualifications meet our criteria for the position. If you have not heard back from us within 14 days, then you may presume your application has been unsuccessful. 

In compliance with Data Protection regulations, Quartz Recruitment will only store your personal details if you have given us your permission. You have the right to have your information deleted at any time, please contact us to do this.

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