Business Development Manager

Job type:Perm

Town/City:Ilfracombe

County:Devon

Salary/Rate:Upto £35k per annum + bonus

Sector:Hospitality & Catering

Job ref:QU947

Post Date:20.02.26

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Meet Our Recruiter

Hazel Gooding - Fellow (FIRP) certRP

Managing Director

T. 01271 523354 | M. 07801 736709

hazel@quartzrecruitment.co.uk

About the Role

Business Development Manager

Ilfracombe

Salary: up to £35,000 per annum + bonus

Hybrid working, UK travel required

Quartz Recruitment is delighted to partner with a leading holiday resort in their search for an experienced Business Development Manager with a strong background in the coach tour industry. This is a pivotal role focused on driving new group business, strengthening trade partnerships and expanding the resort's presence within the UK coach tour market.

This opportunity is ideal for someone who understands the commercial landscape of coach travel, group bookings and tour operator relationships — and who can convert that insight into sustainable revenue growth.

The Role

As Business Development Manager, you will lead the resort's strategy for attracting and securing coach tour business, group stays and trade partnerships. You'll identify new opportunities, nurture key relationships and position the resort as a preferred destination for tour operators and group travel organisers.

The role offers hybrid working, requires regular UK travel, and is primarily Monday to Friday, with occasional weekend commitments to support events, familiarisation trips or peak trading periods.

Key Responsibilities

• Develop and deliver a targeted business development strategy for the coach tour and group travel market

• Identify, approach and secure new partnerships with coach tour operators, group travel organisers and trade partners

• Proactively generate new business through outbound sales, networking and industry engagement

• Build strong relationships with national and regional tour operators, wholesalers and travel trade bodies

• Analyse market trends, competitor activity and guest insights to inform commercial decisions

• Lead promotional campaigns and support marketing initiatives to increase visibility within the coach tour sector

• Collaborate with the resort's leadership team to enhance group offerings, packages and guest experience

• Attend trade shows, industry events and networking forums representing the resort

• Produce regular performance reports, forecasts and pipeline updates

The Ideal Candidate

• Proven experience in business development or new business sales

• Essential experience within the coach tour industry — ideally with established trade relationships

• Strong commercial awareness and strategic thinking

• Target-driven with a proactive, results-focused approach

• Excellent communication, negotiation and relationship-building skills

• Confident working independently and managing multiple stakeholders

• Willingness to travel across the UK as required

What's on Offer

• Salary up to £35,000 per annum, depending on experience

• Performance-related bonus

• Hybrid working model

• Opportunity to shape and grow a key commercial channel for a prestigious North Devon resort

• Supportive leadership team with a clear vision for growth

If you're ready to take the next step in your business development career and bring your coach tour expertise to a thriving resort, Quartz Recruitment is here to support you through every stage of the process. Apply today and make a meaningful impact in a dynamic, growth-focused environment.

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