General Manager
Meet Our Recruiter
About the Role
Hotel General Manager
Location: Lynmouth, North Devon | Full-Time | Live-in Option Available
Salary: £Competitive + Bonus Potential + Benefits
Recruiting now through Quartz Hospitality Recruitment
A rare opportunity for a seasoned Hotel General Manager to take the lead at a well-established independent coastal hotel in one of the most scenic spots in the UK. This is a hands-on, all-encompassing leadership role with full responsibility for the hotel’s performance. You’ll work closely with ownership to deliver excellent guest experiences, drive commercial success, and guide a passionate team. If you thrive on autonomy, variety, and making a meaningful impact – this is for you.
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About the Role
As General Manager, you'll oversee daily operations, financial strategy, guest satisfaction, food & beverage performance, and sales. Your focus will be on maintaining high standards, boosting revenue, and building a positive, productive culture across the hotel.
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Key Responsibilities
Leadership & Strategy
• Take full ownership of hotel operations, commercial performance, and guest satisfaction
• Lead budgeting, forecasting, and financial reporting
• Drive sales and marketing, submit an annual 12-month plan, and complete competitor analysis
• Conduct regular sales activity via phone, Zoom or Teams
• Ensure compliance with all legal, safety, and hygiene standards
• Oversee staff accommodation and property maintenance planning
Team Development
• Recruit, train, and motivate a high-performing, guest-focused team
• Use FLOW training and ongoing development to ensure service standards
• Manage rotas, wage costs, and performance expectations
• Lead by example – hands-on leadership is key
Rooms Division
• Maintain consistently high room standards
• Monitor occupancy, pricing, and positioning in the local market
• Handle guest feedback professionally and proactively
Food & Beverage
• Oversee the F&B operation, ensuring quality, creativity, and consistency
• Control cost of sales and supplier relationships
• Encourage innovation in menu development and promotions
• Monitor figures and performance across service periods
• Conduct monthly operational inspections and ensure compliance
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What You’ll Bring
• Proven track record in hotel general management
• Strong background in both Rooms and Food & Beverage
• Commercial awareness with budgeting, forecasting, and sales strategy experience
• Natural leadership qualities and a team-first mindset
• Confident with systems such as Newbridge, Zonal, Micros, or similar
• Creative, adaptable and forward-thinking with excellent communication skills
• Hands-on management style – leads by example
• Understanding of GP management, stock control, supplier negotiation, and cost efficiencies
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What’s On Offer
• Competitive salary (based on experience)
• Bonus potential based on performance
• Live-in accommodation option available
• Autonomy to shape the hotel’s success and vision
• Beautiful coastal location – surf, hike, relax on your days off
• Supportive and engaged owners
• Opportunity to make your mark in a unique, independent environment
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Apply today through Quartz Hospitality Recruitment
Send us your CV and a short cover letter explaining why this role excites you. We look forward to hearing from passionate, driven leaders ready for their next coastal adventure.